:root{color-scheme:dark;--ink:var(--et-ink);--muted:var(--et-muted);--accent:var(--et-accent);--line:#dbe7f424;--panel:var(--et-surface);--error:#e7b6a8;--bg:var(--et-bg);font-family:Inter,"Helvetica Neue",Arial,sans-serif;font-synthesis:none}*{box-sizing:border-box}html{min-height:100%;background:var(--bg)}body{margin:0;min-height:100svh;color:var(--ink);background:radial-gradient(ellipse at 48% 42%,#929aa8 0%,#676f7c 20%,#3d4654 43%,#222b36 68%,#111720 100%);overflow-x:hidden;font-size:14px}body:after{content:"";position:fixed;inset:0;pointer-events:none;background:linear-gradient(0deg,#0e141d 0%,transparent 37%,#10151c28 100%);z-index:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{color:inherit;cursor:pointer}button{border:0;background:none}button:disabled{cursor:not-allowed;opacity:.45}a{color:var(--accent)}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--accent);outline-offset:4px}button svg,svg.icon{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.4;stroke-linecap:round;stroke-linejoin:round}.svg-library,.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.skip-link{position:fixed;top:-100px;left:20px;padding:12px 18px;background:var(--ink);color:#10151c;z-index:20}.skip-link:focus{top:15px}.masthead{height:114px;padding:0 5.5vw;position:relative;z-index:4;display:flex;align-items:center;gap:40px}.wordmark{display:flex;align-items:center;text-align:left;padding:0;gap:15px;letter-spacing:.2em;font-size:12px;line-height:1.55;flex-shrink:0}.wordmark .et-brand-logo{display:block;width:147px;height:auto;filter:brightness(0) invert(1)}.masthead nav{display:flex;align-items:center;gap:30px;margin:auto}.nav-link{font-size:12px;letter-spacing:.03em;color:#d6e0edb3;position:relative;padding:12px 0}.nav-link.active{color:#f2f6fc}.nav-link.active:after{content:"";position:absolute;bottom:3px;left:0;right:0;height:1px;background:var(--accent)}.account-actions{display:flex;align-items:center;gap:18px}.account-button{display:flex;align-items:center;gap:12px;border:1px solid #c4d5e956;border-radius:28px;padding:13px 20px;font-size:12px;background:#c4d5e90c;white-space:nowrap}.account-button svg{width:15px;height:15px}.account-arrow{margin-left:15px;color:var(--accent)}.notification-button{position:relative}.notification-button svg{width:19px}.notification-button span{position:absolute;top:-7px;right:-6px;font-size:9px;color:#10151c;background:var(--accent);border-radius:20px;min-width:15px;padding:2px}.ambient{position:fixed;pointer-events:none;filter:blur(50px);z-index:0;border-radius:50%}.ambient-one{width:40vw;height:65vh;top:10vh;left:30vw;background:#ced8e422;transform:rotate(-20deg)}.ambient-two{width:60vw;height:16vh;right:-10vw;top:50vh;background:#b8c8dc1a;transform:rotate(-35deg)}.orbit-line{position:fixed;pointer-events:none;width:135vw;height:56vh;left:-18vw;border:1px solid #bed2ec22;border-radius:50%;transform:rotate(-16deg);filter:blur(1px);z-index:0}.orbit-one{top:16vh}.orbit-two{top:43vh;transform:rotate(15deg);height:28vh;opacity:.7}.concierge-stage{position:relative;z-index:1;min-height:calc(100svh - 170px);max-width:1800px;margin:auto}.introduction{position:absolute;left:9.2%;top:23%;z-index:2;width:28%;max-width:410px}.eyebrow{font-size:9px;letter-spacing:.18em;font-weight:500;display:flex;align-items:center;gap:10px;color:#d9e3f1}.fine-dot{width:4px;height:4px;background:var(--accent);border-radius:50%;display:inline-block;box-shadow:0 0 14px rgba(var(--et-accent-rgb),.47);flex-shrink:0}h1{font-size:clamp(54px,5.25vw,90px);line-height:1.05;font-weight:350;letter-spacing:-.07em;margin:25px 0 20px}h1 span{color:var(--accent)}.hero-line{font-size:clamp(17px,1.4vw,23px);line-height:1.5;font-weight:350;letter-spacing:-.02em;margin:0 0 19px;color:#e8eef6}.hero-description{color:#c4cedeb8;font-size:13px;line-height:1.75;letter-spacing:.01em}.quiet-link{padding:16px 0 8px;font-size:11px;border-bottom:1px solid #bac9dd47;margin-top:8px}.quiet-link span{color:var(--accent);padding-left:28px}.trust-line{margin-top:40px;display:flex;align-items:center;gap:9px;font-size:9px;color:#bdc9db99;letter-spacing:.025em}.mini-star{color:var(--accent);font-size:19px}.portrait-wrap{position:absolute;left:28%;width:44%;height:100%;bottom:0;pointer-events:none;z-index:1}.portrait-halo{position:absolute;width:76%;height:57%;left:10%;top:2%;background:radial-gradient(ellipse,#c5d1e035,transparent 68%);filter:blur(25px)}.concierge-portrait{position:absolute;bottom:0;left:50%;height:103%;max-height:calc(100svh - 105px);width:auto;max-width:135%;object-fit:contain;object-position:bottom;transform:translateX(-50%);mask-image:linear-gradient(to bottom,#000 0%,#000 70%,transparent 98%);-webkit-mask-image:linear-gradient(to bottom,#000 0%,#000 70%,transparent 98%);filter:saturate(.72) contrast(.98) brightness(.91)}.portrait-caption{position:absolute;bottom:18%;left:20%;display:flex;align-items:center;gap:10px;font-size:8px;letter-spacing:.16em;color:#e1eaf6;white-space:nowrap;text-shadow:0 2px 10px #000;z-index:2}.portrait-caption .caption-rule{height:1px;width:24px;background:#c0d1e65c}.portrait-caption span:last-child{font-size:7px;letter-spacing:.13em;color:#b9c7d8}.conversation{position:absolute;right:5.6%;bottom:19.5%;width:33%;max-width:470px;z-index:3}.conversation-heading{display:flex;align-items:center;gap:8px;font-size:8px;letter-spacing:.13em;color:#cbd8e8;margin:0 3px 13px}.text-button{font-size:9px;letter-spacing:.02em;margin-left:auto;color:#aab9cb}.text-button span{margin-left:5px;color:var(--accent)}.messages{display:flex;flex-direction:column;gap:10px;max-height:min(28svh,290px);overflow:auto;scrollbar-width:thin;scrollbar-color:rgba(var(--et-accent-rgb),.31) transparent;padding:2px 3px 8px;overscroll-behavior:contain}.message{font-size:12px;line-height:1.7;letter-spacing:.008em;max-width:100%;white-space:pre-wrap;overflow-wrap:anywhere}.message.assistant{border-radius:16px 16px 16px 3px;padding:18px 20px;background:linear-gradient(130deg,#242f3edb,#263240e8);box-shadow:0 5px 30px #0a132215;border:1px solid #d2e2f515;backdrop-filter:blur(18px)}.message.user{background:#b6d8ff1c;border:1px solid #bedbfc1c;border-radius:15px 15px 3px 15px;align-self:flex-end;padding:12px 16px;max-width:88%;color:#eef4fc}.message.error{color:#f0c1b2;background:#352e28eb}.message .message-label{display:block;font-size:8px;letter-spacing:.11em;color:var(--accent);margin-bottom:7px;text-transform:uppercase}.message p{margin:0}.message small{display:block;font-size:9px;color:#afc0d4;margin-top:9px}.message.pending{opacity:.75}.message.pending:after{content:"";display:inline-block;width:4px;height:4px;background:var(--accent);border-radius:50%;margin-left:8px;animation:breathe 1.4s ease-in-out infinite}.question-chips{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin:12px 3px 14px}.question-chips button{display:flex;align-items:center;justify-content:space-between;gap:10px;text-align:left;font-size:10px;line-height:1.4;padding:11px 14px;background:#263344bb;border:1px solid #c4d9f126;border-radius:22px;transition:background .2s,border-color .2s}.question-chips button:hover{background:#3a4d65cc;border-color:rgba(var(--et-accent-rgb),.5)}.question-chips button span{color:var(--accent)}.composer{display:flex;align-items:center;gap:10px;background:#b5c9e31a;border:1px solid #b9d0ed59;border-radius:32px;padding:8px 9px 8px 20px;backdrop-filter:blur(20px);box-shadow:0 10px 30px #0a132218}.composer textarea{border:0;outline:0;background:none;resize:none;color:#eef4fc;width:100%;line-height:1.5;max-height:110px;min-height:25px;font-size:11px;padding:3px 0}.composer textarea::placeholder{color:#bdcce2a3}.composer textarea:focus-visible{outline:0}.composer:focus-within{border-color:var(--accent)}.voice-button{width:27px;height:30px;flex-shrink:0;display:grid;place-items:center;padding:0}.voice-button svg{width:16px}.send-button{height:39px;width:39px;border-radius:50%;border:1px solid #b5cfed78;display:grid;place-items:center;flex-shrink:0;background:#b8d4f61c}.send-button:hover{background:rgba(var(--et-accent-rgb),.21)}.send-button svg{width:18px}.conversation-note{margin:10px 12px 0;display:flex;justify-content:space-between;gap:10px;font-size:8px;line-height:1.5;color:#a9bacf}.conversation-note button{padding:0;font-size:8px;color:inherit}.service-strip{position:absolute;left:9.2%;right:5.6%;bottom:5%;display:flex;align-items:center;gap:30px;z-index:3}.service-strip>span{font-size:8px;letter-spacing:.17em;color:#97a9c0;white-space:nowrap}.service-strip>div{display:flex;align-items:center;gap:21px;flex-wrap:wrap}.service-strip button{padding:7px 0;color:#c8d6e8;font-size:10px;white-space:nowrap;border-bottom:1px solid transparent}.service-strip button:hover{border-color:var(--accent);color:#e5f1ff}.page-footer{position:relative;z-index:3;min-height:56px;margin:0 5.5vw;border-top:1px solid #c3d5ed20;display:flex;align-items:center;justify-content:space-between;gap:20px;color:#8c9fb8;font-size:8px;letter-spacing:.045em}.page-footer button{font-size:9px;padding:8px 0;color:#b3c4da}.page-footer button span{color:var(--accent);margin-left:8px}.toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,15px);background:#e1eaf6;color:#10151c;padding:14px 22px;border-radius:16px;max-width:90vw;width:max-content;font-size:12px;line-height:1.5;opacity:0;pointer-events:none;transition:.2s;z-index:30;box-shadow:0 6px 30px #0004}.toast.visible{opacity:1;transform:translate(-50%,0)}
/* Customer workspace sheets */
body.panel-open{overflow:hidden}.panel-backdrop{position:fixed;inset:0;background:#0e141e78;backdrop-filter:blur(10px);z-index:10;display:flex;justify-content:flex-end;padding:18px}.customer-panel{width:min(620px,100%);max-height:100%;background:linear-gradient(135deg,#293443e8,#172230eb);border:1px solid #c6d8ef30;border-radius:24px;box-shadow:0 15px 80px #0004;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:rgba(var(--et-accent-rgb),.33) transparent;padding:34px 36px 40px;outline:none}.customer-panel.wide{width:min(920px,100%)}.panel-header{display:flex;align-items:flex-start;gap:20px;margin-bottom:22px}.panel-header>div{flex:1}.panel-header .eyebrow{font-size:8px;color:var(--accent)}h2{font-size:30px;font-weight:350;letter-spacing:-.04em;line-height:1.2;margin:12px 0 0}.close-button{padding:4px;margin:-5px -8px 0 0}.close-button svg{width:20px;height:20px}.panel-intro{font-size:12px;line-height:1.8;color:#b4c4d9;max-width:620px;margin:0 0 24px}.section-title{font-size:10px;font-weight:500;letter-spacing:.13em;text-transform:uppercase;color:#c2d1e4;margin:28px 0 13px}.soft-card{background:#b0c7e610;border:1px solid #cbdcf220;border-radius:16px;padding:20px;margin:12px 0}.soft-card h3{font-weight:400;font-size:18px;margin:2px 0 10px;letter-spacing:-.025em}.soft-card p{color:#adbed5;font-size:12px;line-height:1.75;margin:8px 0}.soft-card .eyebrow{font-size:8px;color:var(--accent)}.service-cards{display:grid;grid-template-columns:1fr 1fr;gap:12px}.service-card{display:flex;flex-direction:column;text-align:left;position:relative;min-height:155px;padding:22px;background:#bbd2ee10;border:1px solid #cfdef227;border-radius:18px}.service-card b{font-size:18px;font-weight:350;letter-spacing:-.03em;margin:10px 0}.service-card small{font-size:11px;color:#adbed5;line-height:1.7}.service-card>span{font-size:9px;color:var(--accent)}.service-card:after{content:"↗";position:absolute;right:20px;top:20px;color:var(--accent)}.service-card:hover,.service-card.selected{border-color:rgba(var(--et-accent-rgb),.73);background:rgba(var(--et-accent-rgb),.13)}.primary-button,.secondary-button{display:inline-flex;align-items:center;justify-content:center;gap:18px;min-height:43px;padding:12px 20px;border-radius:24px;font-size:11px;line-height:1.3}.primary-button{background:var(--et-accent);color:#10151c;border:1px solid var(--et-accent)}.primary-button:hover{background:var(--et-accent-hover)}.secondary-button{border:1px solid #b9cfe94c;color:#d1e0f2;background:#bcd4f20a}.secondary-button:hover{background:#bcd4f21c}.button-row{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:22px 0 5px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-grid .full{grid-column:1/-1}.customer-panel label{display:flex;flex-direction:column;gap:8px;font-size:10px;color:#c2d3e8;line-height:1.5}.customer-panel input:not([type=checkbox]):not([type=radio]),.customer-panel select,.customer-panel textarea{border:1px solid #bdd3ee2e;background:#0d17241f;border-radius:11px;padding:12px 13px;color:#edf3fb;font-size:12px;line-height:1.5;min-width:0;width:100%}.customer-panel select{color-scheme:dark}.customer-panel textarea{resize:vertical;min-height:80px}.customer-panel input::placeholder,.customer-panel textarea::placeholder{color:#92a8c2}.customer-panel input:focus,.customer-panel select:focus,.customer-panel textarea:focus{border-color:var(--accent);outline:0}.customer-panel .check{flex-direction:row;align-items:flex-start;gap:11px;color:#b1c4dd;font-size:11px;margin:18px 0}.check input{margin:3px 0 0;accent-color:var(--accent);width:15px;height:15px;flex-shrink:0}.field-note{font-size:9px;color:#92a8c2;line-height:1.65;margin:5px 0}.inline-notice{border-left:1px solid rgba(var(--et-accent-rgb),.5);padding:10px 15px;color:#c0d1e8;font-size:11px;line-height:1.75;background:rgba(var(--et-accent-rgb),.035);margin:18px 0}.inline-error{font-size:11px;color:var(--error);line-height:1.7;min-height:1px;margin:10px 0}.subtle-link{font-size:11px;color:var(--accent);padding:5px 0}.form-steps{display:flex;gap:18px;align-items:center;color:#8c9fb9;font-size:9px;margin:0 0 25px;letter-spacing:.03em}.form-steps .current{color:var(--accent)}.form-steps i{height:1px;background:rgba(var(--et-accent-rgb),.21);width:25px}.price-total{font-size:35px;font-weight:350;letter-spacing:-.05em;margin:16px 0 8px;color:#e0eeff}.price-total small{font-size:12px;letter-spacing:0;color:#b4c7df;margin-right:8px}.breakdown{margin:18px 0 0}.breakdown>div,.detail-grid>div{display:flex;justify-content:space-between;gap:20px;padding:10px 0;border-bottom:1px solid #c0d5f017;font-size:11px;line-height:1.6}.breakdown dt,.detail-grid dt{color:#a3b8d3}.breakdown dd,.detail-grid dd{margin:0;color:#dbe8f8;text-align:right;max-width:65%;overflow-wrap:anywhere}.state{font-size:8px;letter-spacing:.06em;color:#bed9f6;border:1px solid #a9c9ed50;border-radius:16px;display:inline-flex;padding:5px 9px;line-height:1.3}.state.pending{color:#a8d3ff;border-color:rgba(var(--et-accent-rgb),.38)}.state.closed{color:#9cacc1;border-color:#9cacc140}.workspace-tabs{display:flex;gap:18px;overflow:auto;border-bottom:1px solid #c5d8f022;margin:0 0 20px;padding:0 0 8px}.workspace-tabs button{padding:8px 0;font-size:10px;color:#9fb4ce;white-space:nowrap;border-bottom:1px solid transparent}.workspace-tabs button.active{color:var(--accent);border-color:var(--accent)}.summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:26px}.summary-tile{padding:16px 18px;background:#b9d1ef0a;border:1px solid #c1d8f41a;border-radius:14px}.summary-tile b{display:block;font-size:27px;font-weight:350;color:#dce9f9;margin-bottom:6px}.summary-tile span{font-size:9px;color:#9db3ce}.journey-list{display:grid;gap:10px}.journey-card{padding:19px 20px;text-align:left;display:flex;gap:20px;align-items:center;border:1px solid #c4d8f128;border-radius:16px;background:#b7cfee08;width:100%}.journey-card .journey-main{flex:1;min-width:0}.journey-card .journey-main b{display:block;font-size:15px;font-weight:400;margin:0 0 7px}.journey-card .journey-main small{font-size:10px;color:#a7bdd9;line-height:1.6;display:block}.journey-card .journey-arrow{color:var(--accent);font-size:19px}.journey-card:hover{border-color:rgba(var(--et-accent-rgb),.5)}.empty-state{padding:35px 25px;text-align:center;background:#bbd3f008;border:1px dashed #c9dcf52c;border-radius:18px;color:#b4c7e0;font-size:12px;line-height:1.8}.empty-state b{font-size:20px;font-weight:350;display:block;color:#dbe8fa;margin-bottom:8px}.pending-action{display:flex;gap:13px;align-items:flex-start;border:1px solid rgba(var(--et-accent-rgb),.25);background:rgba(var(--et-accent-rgb),.035);border-radius:14px;padding:17px;margin:10px 0;font-size:12px;line-height:1.7}.pending-action .action-dot{width:5px;height:5px;border-radius:50%;background:var(--accent);margin-top:8px}.pending-action>div{flex:1}.pending-action b{display:block;font-size:12px;font-weight:500}.pending-action p{margin:5px 0 0;color:#a3b8d3;font-size:11px}.pending-action button{font-size:10px;color:var(--accent);margin-top:8px}.timeline{list-style:none;padding:0;margin:20px 0}.timeline li{position:relative;padding:0 0 23px 22px;border-left:1px solid #b5cdec30;margin-left:4px;font-size:12px;line-height:1.7}.timeline li:before{content:"";position:absolute;left:-3px;top:6px;width:5px;height:5px;background:#b9cfea;border-radius:50%}.timeline small{display:block;color:#9bb2d0;font-size:9px;margin-top:3px}.timeline p{font-size:11px;color:#b5c9e3;margin:5px 0 0}.rating-options{display:flex;gap:9px;margin:15px 0}.rating-options label{position:relative;flex:1}.rating-options input{position:absolute;opacity:0}.rating-options span{font-size:24px;border:1px solid #bfd5f132;padding:11px;display:block;border-radius:12px;text-align:center;color:#a9bed9}.rating-options input:checked+span{color:var(--accent);border-color:var(--accent);background:rgba(var(--et-accent-rgb),.075)}.rating-options input:focus-visible+span{outline:2px solid var(--accent)}.auth-tabs{display:flex;gap:20px;margin-bottom:24px}.auth-tabs button{font-size:11px;padding:9px 0;color:#a2bbda;border-bottom:1px solid transparent}.auth-tabs button.active{color:var(--accent);border-color:var(--accent)}.customer-panel #auth-form{display:grid;gap:15px}.auth-form{display:grid;gap:16px}.auth-form .button-row{margin-top:8px}.auth-message{font-size:11px;color:#bdd2ec;line-height:1.8}.info-list{padding-left:18px;color:#b4c9e5;font-size:12px;line-height:1.85}.success-mark{height:45px;width:45px;display:grid;place-items:center;border:1px solid rgba(var(--et-accent-rgb),.5);border-radius:50%;margin-bottom:20px;color:var(--accent)}.success-mark svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.6}.screen-loading{padding:40px 0;color:#adc3df;font-size:12px}.screen-loading:before{content:"";display:inline-block;width:5px;height:5px;border-radius:50%;background:var(--accent);margin:0 10px 2px 0;animation:breathe 1.4s ease-in-out infinite}@keyframes breathe{50%{opacity:.3}}[hidden]{display:none!important}
@media(min-width:1650px){.conversation{bottom:22%;right:7%}.introduction{top:25%;left:10%}.portrait-wrap{left:30%;width:40%}.service-strip{left:10%;right:7%}}
@media(max-height:800px) and (min-width:1000px){.masthead{height:90px}.concierge-stage{min-height:calc(100svh - 140px)}.introduction{top:16%}h1{font-size:64px;margin:20px 0 15px}.hero-line{font-size:18px}.hero-description{font-size:12px;margin:10px 0}.trust-line{margin-top:25px}.conversation{bottom:20%;width:34%}.messages{max-height:22svh}.portrait-caption{bottom:17%}.concierge-portrait{max-height:calc(100svh - 82px)}.question-chips{gap:6px;margin:9px 3px 11px}.question-chips button{padding:9px 12px;font-size:9px}.service-strip{bottom:4%}.page-footer{min-height:50px}.message.assistant{padding:14px 17px}}
@media(max-width:1100px){.masthead{padding:0 4vw;gap:25px}.masthead nav{gap:20px}.account-button{padding:12px 16px}.introduction{left:6%;width:28%;top:18%}h1{font-size:58px}.hero-line{font-size:17px}.hero-description{font-size:12px}.portrait-wrap{left:26%;width:46%}.conversation{right:4%;width:36%}.conversation-note{font-size:7px;gap:7px}.conversation-note button{font-size:7px}.service-strip{left:6%;right:4%;gap:22px}.service-strip>div{gap:14px}.service-strip button{font-size:9px}}
@media(max-width:800px){body{background:radial-gradient(ellipse at 42% 28%,#929aa8 0%,#66717f 23%,#394656 51%,#111a25 82%)}.masthead{height:95px;padding:0 25px;gap:20px}.wordmark{gap:0}.wordmark .et-brand-logo{width:139px}.masthead nav{display:none}.account-actions{margin-left:auto;gap:11px}.account-button{padding:11px 14px;font-size:10px;gap:9px}.account-arrow{margin-left:4px}.concierge-stage{min-height:950px;height:auto}.introduction{left:7%;top:43px;width:42%;max-width:300px}h1{font-size:56px;margin:20px 0 15px}.eyebrow{font-size:7px;letter-spacing:.15em}.hero-line{font-size:17px}.hero-description{font-size:11px}.quiet-link{font-size:10px;padding-top:8px}.quiet-link span{padding-left:15px}.trust-line{display:none}.portrait-wrap{left:29%;top:15px;bottom:auto;width:70%;height:540px}.concierge-portrait{height:105%;max-height:none;max-width:125%;bottom:0;mask-image:linear-gradient(to bottom,#000 0%,#000 58%,transparent 98%);-webkit-mask-image:linear-gradient(to bottom,#000 0%,#000 58%,transparent 98%)}.portrait-caption{bottom:21%;left:25%;font-size:7px;gap:7px}.portrait-caption span:last-child{font-size:6px}.conversation{position:relative;right:auto;bottom:auto;top:auto;width:auto;max-width:580px;margin:0 7%;padding-top:485px}.messages{max-height:240px}.message{font-size:12px}.question-chips button{font-size:10px;padding:12px 14px}.question-chips{gap:8px;margin:12px 3px 15px}.conversation-heading{font-size:8px}.composer{padding:8px 9px 8px 20px}.composer textarea{font-size:12px}.conversation-note{font-size:8px;margin-top:12px}.conversation-note button{font-size:8px}.service-strip{position:relative;left:auto;right:auto;bottom:auto;margin:32px 7% 30px;display:block}.service-strip>div{gap:7px 18px;margin-top:12px}.service-strip button{font-size:10px}.page-footer{margin:0 7%;padding:17px 0;line-height:1.7;min-height:80px;font-size:7px;flex-wrap:wrap;gap:9px}.page-footer>span:nth-child(2){display:none}.page-footer button{font-size:9px}.panel-backdrop{padding:10px}.customer-panel{padding:27px 25px 35px;border-radius:20px}.customer-panel.wide{width:100%}h2{font-size:27px}.summary-grid{gap:8px}.summary-tile{padding:14px 12px}.summary-tile b{font-size:24px}.summary-tile span{font-size:8px}}
@media(max-width:430px){.masthead{height:86px;padding:0 21px}.wordmark .et-brand-logo{width:128px}.account-button{padding:10px 13px}.account-button svg{width:13px}.concierge-stage{min-height:940px}.introduction{left:7%;top:30px;width:55%;z-index:2}.eyebrow{font-size:6.4px}.introduction h1{font-size:51px;margin-top:20px}.hero-line{font-size:15px;line-height:1.55}.hero-description{font-size:10px}.quiet-link{font-size:9px}.portrait-wrap{left:37%;top:25px;width:69%;height:455px}.concierge-portrait{height:100%;max-width:150%;filter:saturate(.65) brightness(.82)}.portrait-caption{left:16%;bottom:13%;font-size:6px}.portrait-caption span:last-child{font-size:5px}.portrait-caption .caption-rule{width:12px}.conversation{padding-top:445px;margin:0 6%}.conversation-heading{font-size:7px}.question-chips button{font-size:9px;padding:11px 12px}.messages{max-height:250px}.message{font-size:11px}.conversation-note{font-size:7px;margin-left:8px;margin-right:8px}.conversation-note button{font-size:7px}.composer textarea{font-size:11px}.service-strip{margin-left:7%;margin-right:7%}.service-strip>div{gap:7px 17px}.form-grid,.service-cards{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.customer-panel{padding:25px 21px}.journey-card{padding:16px;gap:10px}.journey-card .journey-main b{font-size:13px}.journey-card .journey-main small{font-size:9px}.state{font-size:7px}.summary-tile{padding:12px 10px}.summary-tile span{font-size:7px}.workspace-tabs{gap:16px}.workspace-tabs button{font-size:9px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;scroll-behavior:auto!important;transition:none!important}}
/* Contain the deliberately cropped portrait without creating a mobile scroll width. */
.concierge-stage{overflow:hidden}.journey-main small,.soft-card h3{overflow-wrap:anywhere}.journey-card .state{flex-shrink:0;max-width:31%;text-align:center}.account-button #account-label{display:block;max-width:120px;overflow:hidden;text-overflow:ellipsis}
@media(max-width:430px){.account-button #account-label{max-width:74px}}


/* Emirati customer avatar: the handover portrait stays still between replies; a same-size canvas overlays it while Azure Speech plays. */
.concierge-avatar-stage{position:absolute;bottom:0;left:50%;height:min(76vw,calc(100svh - 105px));max-height:768px;aspect-ratio:1;transform:translateX(-50%);overflow:hidden;isolation:isolate;pointer-events:auto;filter:saturate(.88) contrast(1.02) brightness(.92);-webkit-mask-image:radial-gradient(ellipse 75% 94% at 50% 45%,#000 58%,transparent 100%);mask-image:radial-gradient(ellipse 75% 94% at 50% 45%,#000 58%,transparent 100%)}
.concierge-avatar-stage:after{content:"";position:absolute;inset:0;z-index:4;pointer-events:none;background:linear-gradient(to bottom,transparent 70%,rgba(17,23,32,.78) 100%)}
.concierge-avatar-stage .concierge-portrait{inset:0;left:0;bottom:auto;width:100%;height:100%;max-width:none;max-height:none;object-fit:cover;object-position:center;transform:none;filter:none;-webkit-mask-image:none;mask-image:none}
.lipsync-layer{position:absolute;inset:0;z-index:3;pointer-events:none}
.lipsync-layer canvas{position:absolute;inset:0;width:100%;height:100%;display:block;object-fit:cover}
.concierge-avatar-stage.is-speaking{filter:saturate(.94) contrast(1.04) brightness(.96);filter:drop-shadow(0 0 28px rgba(var(--et-accent-rgb),.16)) saturate(.94) contrast(1.04) brightness(.96)}
.voice-button{border-radius:50%;transition:color .2s,background .2s,box-shadow .2s}.voice-button.active{color:var(--accent);background:rgba(var(--et-accent-rgb),.12);box-shadow:0 0 0 1px rgba(var(--et-accent-rgb),.2)}
@media(max-width:800px){.concierge-avatar-stage{height:520px;max-height:none;left:50%}}
@media(max-width:430px){.concierge-avatar-stage{height:445px;left:52%}}

/* ET ALI TRANSPARENT CUTOUT START */
.concierge-avatar-stage,
.concierge-avatar-stage .concierge-portrait,
.concierge-avatar-stage .lipsync-layer,
.concierge-avatar-stage .lipsync-layer canvas {
  background: transparent !important;
  background-color: transparent !important;
}
.concierge-avatar-stage::after {
  display: none !important;
  content: none !important;
}
.concierge-avatar-stage .concierge-portrait,
.concierge-avatar-stage .lipsync-layer canvas {
  object-fit: contain !important;
}
/* ET ALI TRANSPARENT CUTOUT END */

/* ET ALI POSITION + GHUTRA FIX START */
/* Keep the fully transparent cutout intact: do not fade or clip the ghutra. */
.concierge-avatar-stage {
  -webkit-mask-image: none !important;
  mask-image: none !important;
  overflow: visible !important;
}
.concierge-avatar-stage .concierge-portrait,
.concierge-avatar-stage .lipsync-layer,
.concierge-avatar-stage .lipsync-layer canvas {
  -webkit-mask-image: none !important;
  mask-image: none !important;
  background: transparent !important;
}

/* Move Ali left on desktop so the conversation remains visually separate. */
@media (min-width: 801px) {
  .concierge-avatar-stage {
    left: 50% !important;
    transform: translateX(-62%) !important;
  }
}

/* Keep the original balanced mobile position. */
@media (max-width: 800px) {
  .concierge-avatar-stage {
    transform: translateX(-50%) !important;
  }
}
/* ET ALI POSITION + GHUTRA FIX END */

/* ET_ALI_COMPLETE_UPPER_BODY_V5_START */
/* Full original upper torso, clean transparent canvas, no body-shaped extraction crop. */
.concierge-avatar-stage {
  left: 36% !important;
  bottom: 0 !important;
  width: auto !important;
  height: min(66vw, calc(100svh - 128px)) !important;
  max-height: 680px !important;
  aspect-ratio: 1 / 1 !important;
  transform: translateX(-50%) !important;
  overflow: visible !important;
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  -webkit-mask-image: none !important;
  mask-image: none !important;
  filter: saturate(.94) contrast(1.01) brightness(.96) !important;
}
.concierge-avatar-stage::after {
  display: none !important;
  content: none !important;
}
.concierge-avatar-stage .concierge-portrait,
.concierge-avatar-stage .lipsync-layer,
.concierge-avatar-stage .lipsync-layer canvas {
  position: absolute !important;
  inset: 0 !important;
  width: 100% !important;
  height: 100% !important;
  max-width: none !important;
  max-height: none !important;
  object-fit: contain !important;
  object-position: center bottom !important;
  transform: none !important;
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  -webkit-mask-image: none !important;
  mask-image: none !important;
}
.concierge-avatar-stage .lipsync-layer canvas {
  image-rendering: auto !important;
}
.concierge-avatar-stage.is-speaking {
  filter: drop-shadow(0 0 24px rgba(var(--et-accent-rgb), .11)) saturate(.96) contrast(1.01) brightness(.97) !important;
}
@media (max-width: 1100px) {
  .concierge-avatar-stage {
    left: 42% !important;
    height: min(72vw, calc(100svh - 138px)) !important;
    max-height: 620px !important;
  }
}
@media (max-width: 800px) {
  .concierge-avatar-stage {
    left: 50% !important;
    height: 510px !important;
    max-height: none !important;
  }
}
@media (max-width: 430px) {
  .concierge-avatar-stage {
    left: 50% !important;
    height: 430px !important;
  }
}
/* ET_ALI_COMPLETE_UPPER_BODY_V5_END */

/* One contour for the photograph and its speaking canvas: remove cutout protrusions,
   soften only the outer edge, and fade the source hem. Keep the face and stage geometry. */
.concierge-avatar-stage{
 -webkit-mask-image:url('/customer/assets/ali-avatar/portrait-edge-mask.svg?v=edges-r1')!important;
 mask-image:url('/customer/assets/ali-avatar/portrait-edge-mask.svg?v=edges-r1')!important;
 -webkit-mask-size:100% 100%!important;mask-size:100% 100%!important;
 -webkit-mask-repeat:no-repeat!important;mask-repeat:no-repeat!important;
 -webkit-mask-position:center!important;mask-position:center!important;
}
.concierge-avatar-stage.is-speaking{filter:saturate(.94) contrast(1.01) brightness(.96)!important}

/* Fit the configured Hamdan name within the existing introduction column. */
.introduction h1{font-size:clamp(42px,4.1vw,70px)}
html[dir="rtl"] .introduction h1{font-size:clamp(34px,3.5vw,56px)!important}
@media(max-width:800px){.introduction h1{font-size:38px}html[dir="rtl"] .introduction h1{font-size:34px!important}}
@media(max-width:430px){.introduction h1{font-size:34px}}

/* Arabic mirrors the two desktop columns; paragraphs retain an explicit RTL base. */
html[dir="rtl"] .introduction,
html[dir="rtl"] .conversation,
html[dir="rtl"] .message,
html[dir="rtl"] .composer textarea {
 direction:rtl;
 text-align:right;
}
html[dir="rtl"] .message,
html[dir="rtl"] .composer textarea {unicode-bidi:isolate}
html[dir="rtl"] .introduction {left:auto;right:9.2%}
@media(min-width:801px){
 html[dir="rtl"] .conversation {right:auto;left:5.6%}
 html[dir="rtl"] .portrait-wrap {left:auto;right:28%}
 html[dir="rtl"] .concierge-avatar-stage {left:64%!important}
}
@media(min-width:1650px){
 html[dir="rtl"] .introduction {right:10%}
 html[dir="rtl"] .conversation {left:7%}
 html[dir="rtl"] .portrait-wrap {right:30%}
}
@media(min-width:801px) and (max-width:1100px){
 html[dir="rtl"] .introduction {right:6%}
 html[dir="rtl"] .conversation {left:4%}
 html[dir="rtl"] .portrait-wrap {right:26%}
 html[dir="rtl"] .concierge-avatar-stage {left:58%!important}
}
@media(max-width:800px){
 html[dir="rtl"] .introduction {right:7%}
 html[dir="rtl"] .portrait-wrap {left:auto;right:29%}
 html[dir="rtl"] .conversation {left:auto;right:auto}
 html[dir="rtl"] .account-actions {margin-left:0;margin-right:auto}
}
@media(max-width:430px){
 html[dir="rtl"] .portrait-wrap {right:37%}
}

/* Customer-requested quiet header and minimal introductory copy. */
.masthead .wordmark{direction:ltr;gap:12px;letter-spacing:normal}
.masthead .et-brand-symbol{display:block;width:48px;height:48px;flex-shrink:0;filter:none}
.masthead .account-actions{gap:22px}
.masthead .account-button,.masthead .language-button{
 border:0;background:none;border-radius:0;box-shadow:none;padding:8px 0;min-height:44px;
 color:var(--ink);font-size:13px;line-height:1.3;letter-spacing:.01em;
}
.masthead .account-button:hover,.masthead .language-button:hover{color:var(--accent)}
.introduction h1{margin-top:0}
.introduction .hero-line{margin:0;max-width:290px;font-size:clamp(17px,1.4vw,23px);line-height:1.5}
.message .message-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
.conversation-heading{justify-content:flex-end;margin-bottom:10px}
.page-footer{justify-content:flex-end;gap:24px}
.page-footer button{font-size:11px;color:#c4cedeb8}
@media(max-width:800px){
 .masthead .wordmark{gap:8px}
 .masthead .wordmark .et-brand-logo{width:115px}
 .masthead .et-brand-symbol{width:38px;height:38px}
 .masthead .account-actions{gap:15px}
 .masthead .account-button,.masthead .language-button{font-size:12px}
 .introduction .hero-line{font-size:16px;max-width:180px}
 .page-footer{justify-content:flex-end;min-height:52px;gap:22px}
}
@media(max-width:430px){
 .masthead{padding-inline:18px;gap:12px}
 .masthead .account-actions{gap:12px}
 .introduction .hero-line{font-size:15px}
}
/* Remaining conversation text is functional and readable, rather than micro-copy. */
.message{font-size:14px}
.question-chips button{font-size:12px}
.conversation-heading .text-button{font-size:12px}
.page-footer button{font-size:12px}
@media(max-width:800px){.message{font-size:13px}.question-chips button{font-size:11px}.conversation-heading .text-button{font-size:11px}}
@media(max-width:430px){.account-button #account-label{max-width:100px}}
@media(max-width:360px){.masthead .wordmark .et-brand-logo{width:98px}.masthead .et-brand-symbol{width:33px;height:33px}.masthead .account-actions{gap:10px}}
/* Compact chat actions: distinct dictation, speech playback and interruption. */
.conversation-heading{gap:18px}.conversation-heading .text-button{margin-left:0}
.copy-message{display:block;margin-top:7px;padding:3px 0;font-size:11px;color:var(--accent);opacity:.6}
.copy-message:hover,.copy-message:focus-visible{opacity:1}
.composer .dictation-button,.composer .stop-speech-button{width:32px;height:36px;flex-shrink:0;padding:7px;border:0;background:none;border-radius:0}
.composer .dictation-button.active{color:var(--accent)}
.composer .stop-speech-button svg{fill:currentColor;stroke:none;width:18px;height:18px}
.composer textarea{min-width:0}
@media(max-width:430px){.composer{gap:4px}.composer .dictation-button,.composer .stop-speech-button{width:28px;padding:5px}.composer textarea{font-size:12px}}
.copy-message{display:flex;align-items:center;justify-content:center;margin-inline-start:auto;width:24px;height:23px;padding:3px}
.copy-message svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:1.5}

/* Composer actions stay plain in every playback and dictation state. */
.composer .voice-button,.composer .voice-button.active,.composer .send-button,.composer .send-button:hover,.composer .dictation-button,.composer .stop-speech-button{border:0;border-radius:0;background:transparent;box-shadow:none;min-width:32px;height:38px;padding:6px}
.composer .voice-button.active,.composer .dictation-button.active{color:var(--accent)}
.composer button:hover{color:var(--accent)}

/* Floating conversation, with an identifiable speaker rather than chat boxes. */
.messages{gap:22px;max-height:min(39svh,370px);padding-block:10px 16px}
.message.assistant,.message.user,.message.error{display:grid;grid-template-columns:36px minmax(0,1fr) 22px;align-items:start;gap:10px;background:transparent;border:0;box-shadow:none;backdrop-filter:none;border-radius:0;padding:0;max-width:100%;align-self:stretch;line-height:1.7}
.message .message-label,.message>small{display:none}
.message-content{grid-column:2;grid-row:1;color:#f0f4fb;text-shadow:0 1px 12px #13213155}
.message-avatar{grid-column:1;grid-row:1;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#e0edff16;color:#d9eaff}
.message-avatar.assistant{background-image:url('/customer/assets/ali-avatar/frames/base.png?v=upper-body-v5');background-size:260%;background-position:50% 30%}
.message-avatar.user svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.5}
.message .copy-message{grid-column:3;grid-row:1;align-self:start;margin:3px 0 0;opacity:.5}
.message.error .message-content{color:#ffc7b6}.message.pending:after{grid-column:2;margin:0}
.journey-catalogue{position:absolute;left:5.6%;top:16%;width:28%;max-width:370px;max-height:75svh;overflow:auto;z-index:5;padding:22px;background:linear-gradient(145deg,#1e2a3bf2,#14202fed);border-radius:20px;box-shadow:0 15px 60px #09121e40;backdrop-filter:blur(24px);scrollbar-width:thin}
.journey-catalogue[hidden]{display:none}.journey-catalogue-open .introduction{visibility:hidden}
html[dir=rtl] .journey-catalogue{right:5.6%;left:auto;direction:rtl;text-align:right}
.journey-popup-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.journey-popup-heading h2{font-size:21px;font-weight:450;margin:0;letter-spacing:-.02em}.journey-dismiss{font-size:24px;padding:0 4px;color:#c6d8ef}.journey-popup-content{font-size:13px;line-height:1.6}
.catalogue-preview{height:160px;width:100%;position:relative}.catalogue-preview canvas{display:block;width:100%;height:100%}.catalogue-note{font-size:11px;line-height:1.6;color:#aebfd3;margin:10px 0}
.catalogue-models{display:flex;flex-direction:column;gap:0}.catalogue-models button{display:flex;align-items:center;justify-content:space-between;gap:8px;text-align:start;padding:14px 0;border-bottom:1px solid #b9d0ed25}.catalogue-models b{font-size:13px;font-weight:450}.catalogue-models span{font-size:11px;color:#9bcaff}.catalogue-models button:hover{color:#9bcaff}
.journey-dates label{display:grid;gap:5px;margin:14px 0}.journey-dates input{width:100%;padding:10px 6px;color:#f2f6fa;background:#a8c9ef0b;border:0;border-bottom:1px solid #9cb7d94d;border-radius:0;color-scheme:dark;min-width:0}
.journey-primary{width:100%;display:block;text-align:start;padding:12px 0;margin-top:12px;color:#a5d0ff;border-bottom:1px solid #9bcaff75;font-weight:500}.journey-primary:hover{color:white}.journey-price-table{width:100%;border-collapse:collapse;font-size:12px}.journey-price-table th,.journey-price-table td{text-align:start;padding:12px 0;border-bottom:1px solid #b9d0ed22}.journey-price-table th{font-weight:450}.journey-price-table td{white-space:nowrap;text-align:end}
.journey-total{display:block;font-size:32px;font-weight:400;color:#f2f6ff}.journey-quote-lines{margin:15px 0}.journey-quote-lines>div{display:flex;justify-content:space-between;gap:12px;margin:9px 0}.journey-quote-lines dd{margin:0;white-space:nowrap}.journey-form-error{color:#ffc2b3;font-size:12px}
.order-timeline{display:flex;list-style:none;padding:0;margin:8px 0 25px;gap:12px;counter-reset:step}.order-timeline li{display:flex;flex:1;flex-direction:column;gap:7px;font-size:11px;color:#8fa3bc}.order-timeline span{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#c8deff12}.order-timeline b{font-weight:450}.order-timeline .done{color:#a5d9bf}.order-timeline .current{color:#a5cfff}.order-timeline .done span,.order-timeline .current span{background:#80b4f225}
@media(max-width:1000px) and (min-width:801px){.journey-catalogue{left:3%;width:30%;padding:16px}html[dir=rtl] .journey-catalogue{right:3%}}
@media(max-width:800px){.journey-catalogue{position:fixed;left:16px;right:16px;top:auto;bottom:18px;width:auto;max-width:none;max-height:65svh;padding:20px;z-index:12}.journey-catalogue-open .introduction{visibility:visible}html[dir=rtl] .journey-catalogue{left:16px;right:16px}.messages{max-height:36svh}.message.assistant,.message.user{grid-template-columns:30px minmax(0,1fr) 20px;gap:9px}.message-avatar{width:28px;height:28px}.catalogue-preview{height:130px}.order-timeline{gap:5px}}

.catalogue-models button{display:grid;grid-template-columns:1fr auto;width:100%;gap:5px;padding-top:8px}.catalogue-models .catalogue-preview{grid-column:1 / -1;height:125px;pointer-events:none}.catalogue-models b{grid-column:1}.catalogue-models span{grid-column:2}
/* Conversation choices are simple action links, not another set of bubbles. */
.conversation .question-chips button,.conversation .question-chips button:hover{background:transparent;border:0;border-radius:0;box-shadow:none;padding:8px 2px;min-height:40px;justify-content:flex-start;color:#dceaff}
.conversation .question-chips button:after{content:'↗';color:var(--accent);margin-inline-start:auto}
.conversation .question-chips button:hover{color:var(--accent)}

.catalogue-models button.source-type{display:flex;flex-direction:column;align-items:flex-start;gap:7px;text-align:start;padding:16px 2px}.catalogue-models button.source-type b,.catalogue-models button.source-type span,.catalogue-models button.source-type small{width:100%;max-width:none;white-space:normal;overflow-wrap:anywhere}.catalogue-models button.source-type small{font-size:12px;line-height:1.6;opacity:.8}

/* Quiet glass actions, shared by English and Arabic conversations. */
.conversation-heading .text-button,.conversation .question-chips button{
 display:inline-flex;align-items:center;justify-content:space-between;gap:12px;
 border:1px solid rgba(205,226,246,.22);border-radius:14px;
 background:linear-gradient(135deg,rgba(225,239,255,.085),rgba(173,207,237,.025));
 backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);
 box-shadow:inset 0 1px 0 rgba(255,255,255,.07);padding:11px 16px;
 color:#e0eaf5;transition:background .2s,border-color .2s,transform .2s;
}
.conversation-heading .text-button:hover,.conversation .question-chips button:hover{
 background:rgba(191,222,248,.14);border-color:rgba(205,226,246,.45);transform:translateY(-1px);
}
.conversation-heading .text-button:focus-visible,.conversation .question-chips button:focus-visible{outline:2px solid var(--accent);outline-offset:3px}
.conversation-heading .text-button span,.conversation .question-chips button:after{
 content:""!important;font-size:0!important;display:inline-block;width:18px;height:18px;flex:0 0 18px;
 background:currentColor;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath d='M13 4l9 8-9 8v-5H2V9h11z'/%3E%3C/svg%3E") center/contain no-repeat;
 -webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath d='M13 4l9 8-9 8v-5H2V9h11z'/%3E%3C/svg%3E") center/contain no-repeat;
}
[dir=rtl] .conversation-heading .text-button span,[dir=rtl] .conversation .question-chips button:after{transform:scaleX(-1)}
@media(prefers-reduced-motion:reduce){.conversation-heading .text-button,.conversation .question-chips button{transition:none}}

.conversation .question-chips button>span{display:none!important}

/* Keep the entire ghutra and agal visible in the conversation portrait. */
.message-avatar.assistant{background-size:100% auto!important;background-position:center top!important;background-repeat:no-repeat;border-radius:12px!important;width:48px!important;height:58px!important;min-width:48px;background-color:transparent!important}

/* Compact circular portrait with space above the head covering. */
.message-avatar.assistant{width:36px!important;height:36px!important;min-width:36px!important;border-radius:50%!important;background-size:145% auto!important;background-position:50% 0%!important;background-color:#c6d4e218!important;overflow:hidden}
.conversation .conversation-utilities{display:flex;justify-content:center;gap:20px;margin:7px 0 0;padding:0;min-height:36px}
.conversation .conversation-utilities .text-button{display:inline-flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;padding:4px 7px!important;border:0!important;background:transparent!important;box-shadow:none!important;backdrop-filter:none!important;color:#b4c8db;min-width:46px;transform:none}
.conversation .conversation-utilities .text-button svg{width:15px;height:15px;fill:currentColor;stroke:none}.conversation .conversation-utilities .text-button small{font-size:9px!important;line-height:1.35;font-weight:400}.conversation .conversation-utilities .text-button:hover{color:#e4f2ff}

/* Anchor the conversation at its start; new turns grow downward inside its own log. */
@media(min-width:801px){
 .conversation{top:15%;bottom:auto!important;display:flex;flex-direction:column;max-height:77%;min-height:0}
 .conversation .messages{flex:0 1 auto;min-height:85px;max-height:38svh;overflow-y:auto;overflow-anchor:none}
 .conversation .message{flex-shrink:0}
 .conversation .composer,.conversation .conversation-utilities,.conversation .question-chips{flex-shrink:0}
 .journey-catalogue{top:8%;width:31%;max-width:460px;max-height:85%;padding:18px}
}
.conversation .conversation-utilities{justify-content:center!important;gap:12px!important}
.conversation .conversation-utilities .text-button{margin:0!important;flex:0 0 auto!important;width:auto!important}
.journey-catalogue .azure-location-picker{padding:12px;margin:16px 0}
.journey-catalogue .azure-map-canvas{width:100%;height:auto;aspect-ratio:2 / 1;min-height:0}
.journey-catalogue .azure-map-canvas img{display:block;width:100%;height:100%;object-fit:contain}
.catalogue-models .vehicle-illustration{width:100%;height:125px;object-fit:contain;grid-column:1 / -1;background:radial-gradient(ellipse,#b0d6ff24,transparent 72%);border-radius:12px}
.catalogue-models button.source-type{display:grid;grid-template-columns:1fr auto;padding:14px 0}
.catalogue-models button.source-type small{grid-column:1 / -1}
@media(max-width:800px){.conversation .messages{min-height:100px}.journey-catalogue{max-height:75svh}}

.catalogue-models .vehicle-illustration{height:180px;object-fit:contain;background:#1e2a3b}.catalogue-models .catalogue-preview{height:180px}

.catalogue-models .vehicle-illustration{background:transparent!important;filter:drop-shadow(0 12px 10px #07101c55)}

/* Category first, then the catalogue inside each section. */
.catalogue-categories{display:grid;gap:10px;margin-top:16px}
.vehicle-category{border:1px solid #b8d9f225;border-radius:16px;overflow:hidden;background:#0d1d2a55}
.vehicle-category>summary{display:flex;align-items:center;gap:12px;padding:18px 16px;cursor:pointer;list-style:none;color:#edf6ff;font-size:16px;font-weight:600;min-height:62px}
.vehicle-category>summary::-webkit-details-marker{display:none}
.vehicle-category>summary>span{flex:1}
.vehicle-category>summary>small{font-size:11px;font-weight:400;color:#a9c5dd}
.vehicle-category>summary>svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:2.5;transition:transform .2s}
.vehicle-category[open]>summary{background:#8dcdff10}
.vehicle-category[open]>summary>svg{transform:rotate(180deg)}
.vehicle-category .catalogue-models{padding:0 14px}
.vehicle-category .catalogue-models button:last-child{border-bottom:0}
.vehicle-category .catalogue-models small{font-size:12px;line-height:1.7}
@media(prefers-reduced-motion:reduce){.vehicle-category>summary>svg{transition:none}}

/* Instant, independent service guide: no assistant or speech request. */
.service-guide-open .concierge-stage{visibility:visible!important}
.service-guide-open .conversation,.service-guide-open .introduction{visibility:hidden!important}
.service-guide-open .panel-backdrop{background:none!important;backdrop-filter:none!important;align-items:flex-start!important;justify-content:flex-start!important;padding:0!important;inset:110px 0 30px!important;pointer-events:none}
.service-guide-open .customer-panel{pointer-events:auto;margin:0 0 0 5.5vw!important;width:min(520px,89vw)!important;max-height:calc(100dvh - 145px)!important;padding:24px!important;background:#132131f5!important;border:1px solid #b5d9f230;border-radius:24px;box-shadow:0 20px 65px #07101c55}
.service-guide-open .customer-panel h2{font-size:28px!important;margin:8px 0!important}
.service-guide-open .panel-intro{font-size:13px!important;margin:4px 0 20px!important}
.quick-service-cards{display:grid;gap:9px}
.quick-service-card{border:1px solid #aecfe226;border-radius:15px;background:#ffffff04;overflow:hidden}
.quick-service-card summary{display:flex;align-items:center;gap:12px;padding:16px;list-style:none;cursor:pointer;min-height:76px}
.quick-service-card summary::-webkit-details-marker{display:none}
.quick-service-number{color:#a6dcff;font-size:12px;font-weight:600}
.quick-service-card summary>span:nth-child(2){flex:1}
.quick-service-card summary b{display:block;font-size:15px;font-weight:600;color:#eff7ff}
.quick-service-card summary small{display:block;font-size:12px;line-height:1.5;color:#b4c8da;margin-top:4px}
.quick-service-card summary svg{width:18px;height:18px;fill:none;stroke:#b6dfff;stroke-width:2.5;transition:transform .18s}
.quick-service-card[open] summary{background:#95d6ff0a}.quick-service-card[open] summary svg{transform:rotate(180deg)}
.quick-service-detail{padding:0 16px 16px 42px}.quick-service-detail ol{padding-inline-start:18px;margin:0 0 15px;color:#cadbe9;font-size:13px;line-height:2}
.quick-quote-button{background:#b4dfff;color:#102436;border:0;border-radius:12px;padding:11px 18px;font-size:13px;font-weight:600;cursor:pointer}
@media(max-width:800px){.service-guide-open .panel-backdrop{inset:76px 0 8px!important}.service-guide-open .customer-panel{margin:0 auto!important;width:calc(100vw - 20px)!important;max-height:calc(100dvh - 90px)!important;padding:19px!important}.quick-service-card summary{min-height:68px;padding:13px}}
@media(prefers-reduced-motion:reduce){.quick-service-card summary svg{transition:none}}

/* Keep Saed present beside the instant service cards. */
.quick-service-icon{display:grid;place-items:center;flex:0 0 42px;width:42px;height:42px;border-radius:13px;background:linear-gradient(145deg,#a7ddff25,#67c5ef0c);color:#b2e2ff;transition:background .18s,transform .18s}
.quick-service-card summary .quick-service-icon svg{width:25px;height:25px;fill:currentColor;stroke:none;transform:none}
.quick-service-card:hover .quick-service-icon,.quick-service-card[open] .quick-service-icon{background:#a6ddff30;transform:translateY(-1px)}
.quick-service-detail{padding-inline-start:70px}
.service-guide-open .masthead .nav-link.active:after{opacity:0}
.service-guide-open .masthead .nav-link[data-action=services]{color:#d9f0ff}
.service-guide-open .masthead .nav-link[data-action=services]:after{opacity:1;transform:scaleX(1)}
@media(min-width:801px){
 html .service-guide-open .portrait-wrap,html[dir=rtl] .service-guide-open .portrait-wrap{left:47%!important;right:2%!important;top:0!important;bottom:0!important;width:51%!important;height:100%!important}
 html .service-guide-open .concierge-avatar-stage,html[dir=rtl] .service-guide-open .concierge-avatar-stage{left:50%!important;right:auto!important;top:auto!important;bottom:0!important;height:100%!important;max-height:52vw!important;width:auto!important;transform:translateX(-50%)!important}
 .service-guide-open .customer-panel{width:min(520px,42vw)!important}
}
@media(max-width:800px){
 .service-guide-open .panel-backdrop{inset:auto 0 8px!important}
 .service-guide-open .customer-panel{max-height:49dvh!important;background:#132131ed!important}
 .quick-service-icon{flex-basis:34px;width:34px;height:34px;border-radius:10px}
 .quick-service-card summary .quick-service-icon svg{width:22px;height:22px}
 .quick-service-detail{padding-inline-start:58px}
}
@media(prefers-reduced-motion:reduce){.quick-service-icon{transition:none}}